You know you’re getting old when you check your MyChart as often as you do your email. I feel like I’m at the doctor’s every other week for something. I have degenerative this and degenerative that in my back and knees, my GI tract can’t tolerate dairy or gluten...
MyChart, MyAss!
You know you’re getting old when you check your MyChart as often as you do your email. I feel like I’m at the doctor’s every other week for something. I have degenerative this and degenerative that in my back and knees, my GI tract can’t tolerate dairy or gluten anymore, and my bowels are as angry as I am most days. And the diagnoses of all my ailments can range from you need more fiber in your diet to you have terminal cancer. That is why it is not good to ask Google or my new friend, ChatGPT, about my symptoms. Because it is in my neurotic nature to always focus on the negative. You have no idea how many times I was certain I was dying of something, just because one bullet point on the internet said it could be a tumor. “It’s not a toom-a!” Does everyone say this in an Arnold Schwarzenegger accent when they hear the word tumor, or just me?
It’s bad enough that I find myself getting CT scans, ultrasounds, and bloodwork done every other month, but now I find that it is entirely up to me to make sure I am, in fact, not dying or something. Remember the days when you got a follow-up phone call from the doctor? When you got to say to a friend or family member, who was waiting to hear about their test results, “No, no, don’t worry, it’s good that they haven’t called, no news is good news!” There is no such thing as a follow up anything anymore. You get a notification in your MyChart. This is a summary of what the test revealed in a language that no one could possibly understand unless they went to medical school. So, if you weren’t already nervous about your diagnosis, you certainly are now because long words that you’ve never seen before seem scary. Words like Arthrocente, Pericholecystic… shit, that sounds like cancer…hold up, I see Hemoglobin…that means blood, right? My last MyChart report was from an ultrasound I had done on my gall bladder. The Radiologist report used the word, “remarkable.” Wait… is that good or bad? Remarkable in any other setting implies that something is good, but what if it means bad here! Are you kidding me? The only word I recognize and I have no idea if it means good or bad.
So I sit there reading this report and it does nothing but make me more anxious. So you wait for the doctor’s comments to come (usually days after the lab nerds sent in their stats), only to find that the doctor, who was incredibly articulate at the office visit, is also a lab nerd and can only write in “medical speech” as well. Do I have cancer or not? What’s the prognosis? Do I still have time to go to Europe with my family or should I start making my funeral wishes known now?
I guess I’m going to have to call the doctor to find out. After being on hold for 3 days, I learn that I have to “make an appointment” with the doctor to get an explanation about what is or isn’t wrong with me. I cannot believe we have to make appointments, and pay for them might I add, to simply have a doctor explain what the test revealed and what the plan is going forward. And what kills me is that there are a lot of people who aren’t neurotic like me and won’t call to follow up! Some may not even check their MyChart. So what, they just live with their diagnosis until something else bad happens and they have no choice but to make an appointment again? This MyChart thing is nice in the respect that your medical visits and test results are all in one place, but I think it’s become the lazy doctor’s crutch. As long as they type up a report, (that only their colleagues can understand), they’re done. Their hands are washed clean of any legal or otherwise responsibility to their patient because it’s in the chart.
And it’s not just doctors! Since when do we have to make appointments for everything? Remember when you could just call someone at their place of work and talk to them right then and there? Why must everything be scheduled for discussion at a later date? That doesn’t seem productive at all. It’s like the whole world has a bad case of procrastination disorder. You can’t even talk to a real live person anymore when you call anywhere. It’s all automated with ten thousand menus of “press 1 if you need this or press 2 if you need that.” By the time the menu is done, I forgot why I was even calling. I’m like, was I supposed to press 4? Or was it 3? Crap.
The thing is, I am all for technology when it enhances and improves our experiences as humans. I find AI so enticing and interesting that I want to learn as much as I can about this. BUT…our world is starting to lose the value of humanity. When it comes to our health, people cannot be treated like a self-checkout line at the grocery store. Doctors, sure, your cryptic message in MyChart may end your day, but to the person on the receiving end, it’s cruel. What is sufficient to you, still leaves room for worry and concern for someone toiling about their health or a loved one’s. My request for all doctors today – don’t check your patients’ receipts at the door hoping that they did the right thing like they do at Walmart. Check them out yourselves!
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